Shipping policy
Delivery Information
We currently only deliver to SPAIN. We will be adding more countries to our shipping destinations in the coming weeks. Stay informed by joining our email list or by contacting us directly.
Standard Delivery - Calculated at checkout based on weight
- 1 day estimated processing time (Any order received after 12pm will be processed the next day)
- Estimated delivery time 3-5 WORKING DAYS
- FREE STANDARD DELIVERY for orders over €50 (Except for orders going to the Canary Islands or Balearic Islands where we offer 50% of shipping for orders over €50)
Ordering to the Canary/Balearic Islands...
- Orders to the Canary Islands are subject to customs clearance and charges.
- All customers in the Canary Islands must be registered taxpayers with the local authorities and may be asked to provide their tax ID to the carrier.
- Shipments to the Balearic Islands / outside mainland Spain can only be shipped via our express option due to courier logistics.
What You Need To Know
- You will receive a confirmation email once your order is placed, thereafter followed by a second email containing your tracking information once your order has been shipped from our warehouse.
- Gift Card purchases don't count towards the free shipping threshold.
- In the unlikely event that you don't receive your order after the stated delivery timeframe, or your order is damaged when it arrives, please contact us as soon as you are aware and no longer than 7 days from the delivery date stated on your tracking.
Do You Have More Questions?
Please contact our support team here.